Health & Medical · Audiology

Tinnitus & Hearing Experts

5959 Gateway Blvd W, Suite 101, El Paso, Texas, 79925

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Patients generally have a positive experience with the audiologists, who are described as knowledgeable and kind. The clinic is often praised for being clean and efficient. However, there are recurring complaints about the front desk staff, with some patients finding them rude or unhelpful, which can detract from the overall experience.

Review Summary
20
Most Relevant
16
Newest
20
Highest
14
Lowest
Total Reviews Analyzed: 70
Performance Scores
Medical Expertise 88/100
Admin Efficiency 55/100
Pro Tip

Confirm your insurance verification status directly with the office before your appointment.

Audiology specialists
Tinnitus care
Pros & Cons

✓ What Works Well

  • Knowledgeable audiologists
  • Clean and welcoming office
  • Quick appointment turnaround

✗ Areas to Improve

  • Rude front desk staff
  • Billing and insurance communication issues
  • Occasional long wait times
Frequently Asked Questions
  • Do you take my insurance?
  • How long does the test take?
  • Can I get a refund?
User Feedback

Doctors are great, but the front office needs work.

Very efficient testing process.

Staff can be dismissive.

Location Details
Street: 5959 Gateway Blvd W, Suite 101
Neighborhood: East El Paso
City: El Paso
State: Texas
Postcode: 79925
Country: United States
Location
5959 Gateway Blvd W # 101, El Paso, TX 79925
Quick Info
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