5991 Fuller St, Florence, Kentucky, 41042
This location has a very polarized reputation. Many customers love the service, especially when dealing with specific staff members like Dominic or Bill, citing honesty and great work. However, there is a significant number of complaints regarding poor communication, long wait times, and some serious allegations of damage to vehicles. It seems like a hit-or-miss experience depending on who is working.
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Always inspect your vehicle for new scratches or damage before leaving the lot.
✓ What Works Well
✗ Areas to Improve
Some staff are seen as heroes, others as dismissive.
The online booking system is often criticized.
Pricing is generally fair but can be high for some.