5121 Florida Ave S, Lakeland, Florida, 33813
Customers are split between praising the quick, friendly service from specific staff members like Robert and Victor, and complaining about inconsistent management and potential upselling. Many appreciate the fast tire patches and fair pricing, but others report feeling scammed or ignored. The shop seems to rely heavily on individual employees to maintain its reputation. Communication issues and long wait times are common pain points. Overall, it is a hit-or-miss experience depending on who is working.
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Ask for specific staff members like Robert or Victor by name to ensure a better experience.
✓ What Works Well
✗ Areas to Improve
Great service when dealing with specific staff
Management needs better training
Pricing transparency is lacking