Tires Plus
1450 Mac Arthur Rd, Madison, Wisconsin, 53714
This shop is a mixed bag for locals. While many praise the staff for going above and beyond during emergencies, others are frustrated by the online booking system and inconsistent communication. When the team is on their game, customers feel they get great value and honest advice. However, recurring complaints about long wait times and scheduling errors suggest a need for better operational flow.
We analyze 75 public reviews for Tires Plus using our data models and filter out spam to highlight only authentic feedback.
Always call the shop directly to confirm your appointment rather than relying solely on the online booking tool.
✓ What Works Well
- Helpful staff in emergency situations
- Good value for money with coupons
- Comprehensive tire care packages
✗ Areas to Improve
- Unreliable online appointment system
- Inconsistent communication
- Long wait times for service
- Do you offer lifetime alignment packages?
- Can I drop my car off overnight?
- Why was my online appointment not honored?
Staff can be a lifesaver when you're stranded.
The online booking tool is often not synced with the shop.
Great bang for the buck if you catch the right deals.
- Category Automobile
- City Madison
- State Wisconsin
- Postcode 53714
- Country United States
