Titan Brands
3839 Forest Hill Irene Rd, Suite 100, Memphis, Tennessee, 38125
Titan Brands receives mixed reviews. Many customers love the value and quality of their equipment, but the customer service experience is a major pain point. Issues with missing parts, shipping damage, and a difficult warranty process are common. While some find the support team helpful, others feel they are left in the dark with unresolved tickets. It's a brand that offers great gear, but you need to be prepared for potential service hurdles.
We analyze 79 public reviews for Titan Brands using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Great value for equipment
- Well-built products
- Fast shipping (when correct)
✗ Areas to Improve
- Poor customer service responsiveness
- Missing parts in shipments
- Difficult warranty process
- How do I get missing parts?
- Is the warranty easy to use?
- Why is customer service so slow?
Great gear, terrible service.
Missing parts, wrong parts, nightmare.
Angelo in support is a rockstar.
- Category Other
- Neighborhood Memphis
- City Memphis
- State Tennessee
- Postcode 38125
- Country United States
