Today's Dental - Elkhorn
20211 Manderson St, Omaha, Nebraska, 68022
Patients generally praise the clinical staff for being friendly and thorough, often highlighting a welcoming environment. However, a significant number of reviews express frustration with the front office staff, citing poor communication and rigid billing policies. Many feel the administrative side lacks empathy, especially regarding appointment cancellations and insurance issues. While the dental work itself is often described as top-notch, the billing and scheduling friction leaves a sour taste for many.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before the appointment, as the front desk may not always have the most current network data.
✓ What Works Well
- Friendly and skilled dental hygienists
- Thorough explanations of procedures
- Welcoming and clean office environment
✗ Areas to Improve
- Rude or dismissive front desk staff
- Rigid and unforgiving cancellation policies
- Billing and insurance verification issues
- Why was I charged for a missed appointment when I called to cancel?
- Are you in-network with my insurance provider?
Front desk needs a major attitude adjustment.
Clinical care is spot on, but the admin side is a headache.
Billing transparency is lacking.
- Category Health & Medical
- City Omaha
- State Nebraska
- Postcode 68022
- Country United States
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