Todd Borenstein, MD
39 Congress St, Suite 200, Pasadena, California, 91105
Dr. Borenstein is widely recognized as a highly skilled and compassionate orthopedic surgeon. Patients frequently report successful surgeries and a positive, caring bedside manner. While the clinical care is excellent, there are consistent complaints about administrative inefficiencies, including long wait times, difficulty reaching the office, and occasional scheduling frustrations.
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If you have urgent questions, try to get them answered during your in-person visit, as phone follow-up can be slow.
✓ What Works Well
- Highly skilled surgeon
- Compassionate and patient bedside manner
- Successful surgical outcomes
✗ Areas to Improve
- Long wait times for appointments
- Difficult to reach by phone
- Occasional administrative disorganization
- Why is it so hard to get a call back?
- Are the wait times always this long?
Dr. Borenstein is a fantastic surgeon.
Great medical care, but the office management needs work.
Worth the wait for such a talented doctor.
- Category Health & Medical
- City Pasadena
- State California
- Postcode 91105
- Country United States
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