Todd Oesterlei - State Farm Insurance Agent
9120 Watson Rd, St. Louis, Missouri, 63126
Todd Oesterlei's State Farm agency receives mixed reviews. Many clients praise the team for their friendliness, responsiveness, and ability to find competitive rates. However, there are serious concerns raised by some clients regarding claims handling and communication during disputes. While the office staff is often described as 'spot on' and helpful, the negative experiences with claims suggest a potential gap in service when it matters most.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always document all communications during a claim process to ensure you have a record of what was promised.
✓ What Works Well
- Friendly and responsive staff
- Competitive rates
- Easy sign-up process
✗ Areas to Improve
- Claims handling issues
- Communication lapses during disputes
- Inconsistent service
- How do I file a claim?
- Can you help with a dispute?
- What are my coverage options?
Todd is nice but not helpful with claims
Sherrie is the best
Great rates but poor service during issues
- Category Financial Services
- City St. Louis
- State Missouri
- Postcode 63126
- Country United States
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