2102 W Pleasant Grove Rd, Rogers, Arkansas, 72758
Dr. Phelan and his team are generally well-regarded for their professional, gentle, and thorough care. Many patients appreciate the modern technology and the friendly, family-like atmosphere. However, there is a significant segment of feedback regarding insurance network issues and billing surprises. While the clinical work is consistently praised, the administrative side has caused frustration for some long-term patients.
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Verify your insurance coverage directly with your provider before your appointment, even if the office says they accept it.
✓ What Works Well
✗ Areas to Improve
Dr. Phelan is a life saver.
The staff is great, but check your insurance status.
Excellent clinical care, but billing needs work.