Todd Vercruysse, La Crosse Area's Mortgage Lender- Union Home Mortgage
2850 Midwest Dr, Suite 100, La Crosse, Wisconsin, 54650
Todd and his team are widely praised for making the mortgage process feel like a breeze. First-time buyers especially love how patient and communicative they are, often responding to texts and calls on weekends. While one or two folks had a rough go with communication, the vast majority feel they got top-tier service. It is clear they go the extra mile to help people land their dream homes. Most clients feel they got a real bang for the buck with the support provided.
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Texting the team directly often gets a faster response than email during the pre-approval phase.
✓ What Works Well
- Incredible communication and responsiveness
- Patient with first-time home buyers
- Available on weekends for urgent needs
✗ Areas to Improve
- Occasional communication gaps
- Some reports of loan denials after pre-approval
- High closing costs mentioned by one user
- Can I reach them on the weekend?
- Are they good for first-time buyers?
- How fast is the loan process?
Todd is the man, made everything so easy.
They were patient and answered every single question.
Communication was spot on throughout the whole journey.
- Category Financial Services
- City La Crosse
- State Wisconsin
- Postcode 54650
- Country United States
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