Tom Kadlec Auto Body
2953 Wilder Rd NW, Rochester, Minnesota, 55901
Customers generally praise the shop for high-quality body work and excellent communication, often highlighting specific staff members who keep them updated. While most report a smooth experience, some users express frustration over significant delays and unexpected cost increases after the initial estimate. Overall, the shop is seen as a reliable spot for collision repair, though some feel the pricing transparency could be better.
We analyze 70 public reviews for Tom Kadlec Auto Body using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of potential hidden damages before signing the initial estimate to avoid sticker shock.
✓ What Works Well
- Excellent communication and status updates
- High-quality paint and body work
- Helpful staff who assist with insurance and rentals
✗ Areas to Improve
- Significant delays in repair timelines
- Unexpected cost increases after initial estimates
- Occasional reports of rude staff interactions
- Why did my final bill cost so much more than the estimate?
- How long will my car actually be in the shop?
- Do you provide loaner vehicles during repairs?
The paint match was spot on.
Communication was great, but the wait was long.
They really helped me navigate the insurance process.
- Category Automobile
- Neighborhood Northwest Rochester
- City Rochester
- State Minnesota
- Postcode 55901
- Country United States
