Tom Kadlec Chevrolet
38420 Tanger Dr, North Branch, Minnesota, 55056
This dealership has a very polarized reputation. Many customers praise the sales team for being helpful, professional, and easy to work with, often highlighting specific staff members. However, there are significant and recurring complaints about the service department, including poor communication, long wait times, and issues with repair quality. It seems to be a place where sales are great, but service can be a major headache.
We analyze 73 public reviews for Tom Kadlec Chevrolet using our data models and filter out spam to highlight only authentic feedback.
If you need service, try to get a clear timeline and follow up frequently.
✓ What Works Well
- Helpful sales staff
- Easy buying process
- Professional communication
✗ Areas to Improve
- Poor service communication
- Long wait times
- Inconsistent repair quality
- Do you offer loaner vehicles?
- Why is the service department so slow?
- How do I get an update on my repair?
Sales team is great
Service department needs improvement
Great for new car purchases
- Category Automobile
- City North Branch
- State Minnesota
- Postcode 55056
- Country United States
