116 W Bethalto Blvd, Bethalto, Illinois, 62010
Tom Lane's agency is well-regarded for its friendly and professional staff. Clients appreciate the personal touch and the ease of switching policies. While there are a few isolated complaints about communication, the majority of feedback is very positive, highlighting the team's patience and willingness to help with any insurance needs.
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They are great at setting up automated payment reminders for seniors.
✓ What Works Well
✗ Areas to Improve
Great bang for the buck
Always helpful and kind
Professional and responsive