Automobile · Collision Repair
Tom Shockey Collision
5956 Buchanan Trail E, Waynesboro, Pennsylvania, 17268
Google Maps
Updated: 19 May 2026
Authenticity Score: 73/100
About
This shop has a very polarized reputation. Many customers praise the friendly, professional service and quality work, while others report serious issues with communication, billing, and repair quality. It seems to be a place where experiences can vary significantly, so proceed with caution.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
14
Lowest rating
We analyze 70 public reviews for Tom Shockey Collision using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
68/100
Transparency
62/100
Pro Tip
Get everything in writing and confirm all costs before authorizing any work.
Collision Repair
Towing Service
Pros & Cons
✓ What Works Well
- Friendly staff
- Quality body work
- Convenient location
✗ Areas to Improve
- Poor communication
- Billing disputes
- Inconsistent repair quality
Frequently Asked Questions
- Do you work with insurance?
- How long for repairs?
- Do you provide loaner cars?
User Feedback
Great work, bad communication
Watch your billing
Professional and friendly
Quick Info
- Category Automobile
- Neighborhood Waynesboro
- City Waynesboro
- State Pennsylvania
- Postcode 17268
- Country United States
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