Tom Walker Agency Inc American Family Insurance
Financial Services · Insurance Agency

Tom Walker Agency Inc American Family Insurance

3333 S Wadsworth Blvd, D300, Lakewood, Colorado, 80227

Google Maps Updated: 14 May 2026
Authenticity Score: 76/100
About

This agency has a long-standing reputation for excellent service, with many clients praising Tom and his team for their thoroughness and professionalism. However, there are some recent reports of declining service quality and communication issues, which have caused frustration for some long-term clients. It remains a popular choice, but consistency seems to be a concern for some.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
18
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 75/100
Staff Helpfulness 78/100
Pro Tip

Ask for Tiffany for the most reliable and prompt assistance with claims.

Strong industry knowledge
Variable service consistency
Pros & Cons

✓ What Works Well

  • Thorough and professional reviews
  • Helpful and knowledgeable staff
  • Long-term client loyalty

✗ Areas to Improve

  • Recent decline in service quality
  • Communication and responsiveness issues
  • Premium increases
Frequently Asked Questions
  • Why did my premium increase?
  • How do I get a call back?
User Feedback

Tom is a great resource.

Tiffany is a standout for claims.

Frustrated by lack of response.

Location Details
Street: 3333 S Wadsworth Blvd, D300
Neighborhood: Lakewood
City: Lakewood
State: Colorado
Postcode: 80227
Country: United States
Location
3333 S Wadsworth Blvd D300, Lakewood, CO 80227
Quick Info
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