Tom Wood Honda Service work
5920 S Scatterfield Rd, Anderson, Indiana, 46013
Tom Wood Honda Service in Anderson receives mixed reviews. Many customers appreciate the friendly service advisors and the convenience of scheduling, but there are frequent complaints about long wait times, poor communication, and issues with vehicle cleanliness after service. While some find the work to be high quality, others feel the dealership is overpriced and prone to upselling unnecessary services. The experience seems to vary significantly depending on the service advisor.
We analyze 72 public reviews for Tom Wood Honda Service work using our data models and filter out spam to highlight only authentic feedback.
Ask for the 'walk around' video if you want a clear visual of what your vehicle needs.
✓ What Works Well
- Friendly and helpful service advisors
- Easy online scheduling
- Comfortable waiting area
✗ Areas to Improve
- Long wait times for appointments
- Inconsistent vehicle cleaning
- High prices and aggressive upselling
- Why was my car not washed?
- Are these recommended services necessary?
- Why is my appointment running behind?
Lisa is frequently praised for her service.
Some customers feel the dealership is incompetent.
The 'walk around' video is a helpful feature.
- Category Automobile
- City Anderson
- State Indiana
- Postcode 46013
- Country United States
