Tommy Nix Auto Group
3001 S Muskogee Ave, Tahlequah, Oklahoma, 74464
Customers are split down the middle. Many praise the sales team for being straightforward and helpful, especially with financing. However, the service department is a major pain point, with frequent complaints about poor communication, long wait times, and questionable repair quality. Some feel they were taken advantage of, while others swear by the service staff. It is a mixed bag where your experience depends heavily on who you deal with.
We analyze 73 public reviews for Tommy Nix Auto Group using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if the service department suggests a major engine or transmission overhaul.
✓ What Works Well
- Helpful and non-pushy sales staff
- Straightforward financing process
- Some service advisors are very communicative
✗ Areas to Improve
- Inconsistent service quality
- Poor communication regarding repair status
- Allegations of dishonest repair practices
- Can I get a loaner car during repairs?
- Why is my vehicle not fixed after a diagnostic?
- Are the service charges fair?
Sales team is spot on and easy to work with.
Service department needs better oversight.
Avoid the service center if you want peace of mind.
- Category Automobile
- City Tahlequah
- State Oklahoma
- Postcode 74464
- Country United States
