Automobile · Auto Repair
Tom's Auto Services
242 NW F St, Grants Pass, Oregon, 97526
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Updated: 19 May 2026
Authenticity Score: 85/100
About
Tom's Auto Services is highly regarded for its honesty and integrity. Many customers feel like family and appreciate the fair pricing and quick, reliable work. While there are a few negative experiences, the majority of reviews highlight a shop that truly cares about its customers.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
15
Lowest rating
We analyze 71 public reviews for Tom's Auto Services using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
88/100
Transparency
85/100
Pro Tip
They are known for being very fair with female customers, which is a common concern in the auto repair industry.
Honest pricing
Family-owned feel
Pros & Cons
✓ What Works Well
- Honest and trustworthy mechanics
- Fair and affordable pricing
- Friendly, family-like atmosphere
✗ Areas to Improve
- Can be very busy with long wait times
- Some reports of misdiagnosis
- Inconsistent communication on complex issues
Frequently Asked Questions
- Are they honest with female customers?
- Do they offer free estimates?
- Can they handle emergency repairs?
User Feedback
Best place in Grants Pass for honest work
They treat you like family
Reliable and dependable
Quick Info
- Category Automobile
- Neighborhood Grants Pass
- City Grants Pass
- State Oregon
- Postcode 97526
- Country United States
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