Automobile · Towing Service

Tony Auto Center

301 W Del Sol Rd, Palm Springs, California, 92262

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Tony's Auto Center is a highly polarizing towing service. Many customers praise individual drivers for their professionalism, speed, and kindness, especially in emergency situations. However, there are numerous reports of poor customer service from the office staff, long wait times, and aggressive or unprofessional behavior. It is a company that seems to rely heavily on individual driver performance rather than consistent company-wide standards.

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Highest rating
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We analyze 79 public reviews for Tony Auto Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

If you have a choice, request a specific driver if you've had a good experience with them previously.

Towing Service
AAA Provider
Pros & Cons

✓ What Works Well

  • Some drivers are professional and kind
  • Fast response times for some
  • Helpful in emergency situations

✗ Areas to Improve

  • Poor office customer service
  • Long wait times reported
  • Aggressive and unprofessional behavior
Frequently Asked Questions
  • How long will the tow take?
  • Do you accept AAA?
  • What are your rates?
User Feedback

Hit or miss service

Great drivers, bad office staff

Proceed with caution