1100 Walnut St, Suite 130, Kansas City, Missouri, 64106
Tony Guy and his team are widely regarded as a pillar of the community. Clients love the personal touch, noting that they can actually talk to a human instead of an automated system. The staff is praised for being professional, honest, and genuinely caring about their clients' needs. While there are a few isolated complaints about billing or specific staff members, the overwhelming majority of feedback is glowing.
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If you are downtown, they can validate your parking, which is a nice perk for in-person visits.
✓ What Works Well
✗ Areas to Improve
They make you feel like family, not just a policy number.
Tony is an honest and trustworthy agent.
Great at explaining complicated insurance terms.