831 Sterling Pkwy, #130, Lincoln, California, 95648
Tooth Spa Dentistry has a polarized reputation. Many patients praise the friendly, gentle, and professional care provided by Dr. Hermo and her team, noting that they are excellent at managing dental anxiety. However, there are significant and recurring complaints regarding administrative issues, including rude front desk staff, billing errors, and difficulties with appointment scheduling. While the clinical work is often highly rated, the administrative side can be a source of frustration for some.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written cost estimate and confirm your insurance coverage before any procedure to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
The clinical team is great, but the office is a mess.
They seem more focused on volume than patient care.
Great care, but keep an eye on your billing statements.