553 N Eastern Blvd, Montgomery, Alabama, 36117
This office is a total mixed bag. Some parents love the fast service and friendly staff, while others report traumatic experiences, especially regarding the 'no parents in the back' policy. Communication is a major pain point, with many complaints about last-minute cancellations and rude front desk staff. It feels like a high-volume clinic where personal care often gets lost in the shuffle.
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If you have a child under 2, you might be allowed in the back, but don't count on it for older kids.
✓ What Works Well
✗ Areas to Improve
The 'no parents' policy is a dealbreaker for many.
Front desk communication is spot on for some, but a nightmare for others.
Some procedures felt rushed and lacked explanation.