Top Nails
Personal Care · Nail Salon

Top Nails

127 Commons Dr, Franklin, North Carolina, 28734

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

This salon has a very mixed reputation. While some clients have had great experiences with specific technicians, there are numerous reports of poor quality work, unprofessional behavior, and sanitation concerns. The inconsistency in service and the negative experiences reported by many make it a risky choice for new customers.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Top Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 55/100
Pro Tip

If you choose to visit, request a highly-rated technician and clarify pricing beforehand.

Modern salon
Inconsistent quality
Pros & Cons

✓ What Works Well

  • Some technicians are highly skilled
  • Clean and modern salon environment
  • Friendly staff in some cases

✗ Areas to Improve

  • Reports of poor quality work and chipping
  • Unprofessional and rude staff behavior
  • Sanitation and hygiene concerns
Frequently Asked Questions
  • Do you take walk-ins?
  • Are your tools sterilized?
  • Why are the prices inconsistent?
User Feedback

The salon is beautiful, but the service is hit or miss.

I've had great experiences, but the recent reports are worrying.

I wouldn't recommend this place based on my experience.