1521 Ogden Ave, Suite 107, Aurora, Illinois, 60503
Topline Family Dental is generally well-regarded for its kind, patient, and knowledgeable doctors, particularly Dr. Rathi. Many families appreciate the gentle care provided to children and the clean, modern office environment. However, there are recurring complaints about administrative issues, including rude front-desk staff, long wait times, and billing confusion. It is a practice where clinical care is often rated higher than the office management.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The office is known for using laughing gas effectively for children who need cavity treatment.
✓ What Works Well
✗ Areas to Improve
Dr. Rathi is a gem
Great clinical care, poor front office
Very patient with nervous kids