Tops Friendly Markets
6726 US-9, Rhinebeck, New York, 12572
Shoppers generally appreciate the store's cleanliness and wide selection of products, often finding it a convenient spot for staples. However, many customers feel the prices are quite high compared to nearby competitors. Service is a major pain point, with numerous reports of rude staff and long wait times. The pharmacy department, in particular, has faced significant criticism for errors and poor communication. While some find it a great local option, others suggest looking elsewhere for better value and friendlier service.
We analyze 70 public reviews for Tops Friendly Markets using our data models and filter out spam to highlight only authentic feedback.
Check the register tape before leaving; customers frequently report pricing errors.
✓ What Works Well
- Clean and well-organized store
- Good variety of organic and specialty items
- Convenient location
✗ Areas to Improve
- High prices compared to competitors
- Rude and dismissive customer service
- Pharmacy errors and long wait times
- Is the pharmacy reliable?
- Are the prices competitive?
- Is the produce fresh?
Staff needs better training on manners.
Prices are not great bang for the buck.
The store is clean but the service is hit or miss.
- Category Food & Beverage
- City Rhinebeck
- State New York
- Postcode 12572
- Country United States
