Retail & Malls · Grocery Store
TOPS
8417 Oswego Rd, Baldwinsville, New York, 13027
Google Maps
Updated: 20 May 2026
Authenticity Score: 72/100
About
TOPS in Baldwinsville is a long-standing local grocery store with a mixed reputation. While some shoppers appreciate the convenience and friendly staff, many others complain about high prices, poor produce quality, and inconsistent customer service. It seems to be a store that is struggling to compete with other local options.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for TOPS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
60/100
Crowd Management
50/100
Pro Tip
Use the Tops app for gas points and coupons to save money.
Gas points
Pharmacy on-site
Pros & Cons
✓ What Works Well
- Convenient location
- Friendly staff (some)
- Good gas points
✗ Areas to Improve
- High prices
- Poor produce quality
- Inconsistent service
Frequently Asked Questions
- Are you open late?
- Do you have this in stock?
- Why are prices so high?
User Feedback
Prices are too high.
Produce is often not fresh.
Staff can be rude.
Quick Info
- Category Retail & Malls
- City Baldwinsville
- State New York
- Postcode 13027
- Country United States
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