16747 US-17, Suite 140, Hampstead, North Carolina, 28443
Hampstead Optometry is generally well-regarded for its efficient, thorough, and friendly service. Many patients appreciate the modern equipment and the doctor's clear explanations. However, there is a significant divide in experiences, with some patients reporting rude, dismissive, or unprofessional behavior from the front desk staff. While the clinical care is often praised, the administrative experience can be a major point of contention.
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✓ What Works Well
✗ Areas to Improve
Dr. Lori is great, but the front desk needs help.
Very efficient and professional.
Mixed experiences with staff professionalism.