Financial Services · State Farm Insurance Agency

Torrence Mcknight - State Farm Insurance Agent

11660 Alpharetta Hwy, Suite 250, Roswell, Georgia, 30076

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This agency has a split reputation. While many clients praise the team for their professionalism and ability to secure great rates, there are serious concerns regarding empathy and responsiveness during difficult life events. Some users feel the agency is great for sales but lacks the necessary support when things go wrong.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
18
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 68/100
Staff Helpfulness 72/100
Pro Tip

Ensure all policy details are verified in writing, as some users reported issues with administrative accuracy.

Strong sales focus
Variable support quality
Pros & Cons

✓ What Works Well

  • Competitive pricing
  • Professional and knowledgeable staff
  • Easy transition process

✗ Areas to Improve

  • Lack of empathy in crises
  • Delayed administrative responses
  • Inconsistent follow-up
Frequently Asked Questions
  • How do I fix a billing error?
  • What happens to my policy if I pass away?
User Feedback

Chelsea is wonderful.

Service can be delayed.

Great for sales, questionable for support.

Location Details
Street: 11660 Alpharetta Hwy, Suite 250
Neighborhood: Roswell
City: Roswell
State: Georgia
Postcode: 30076
Country: United States
Location
11660 Alpharetta Hwy Ste 250, Roswell, GA 30076
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.