Automobile · Auto Repair

Total Auto Service, Inc.

5268 McEver Rd, Oakwood, Georgia, 30566

Google Maps Updated: 19 May 2026
Authenticity Score: 73/100
About

Total Auto Service in Oakwood is a shop that many customers trust for their honesty and fair pricing. Many reviewers praise Tommy and his team for their integrity and willingness to help, even with complex repairs. However, there are some complaints about communication and long wait times. It is a shop that seems to prioritize quality work over speed, which some customers appreciate while others find frustrating.

Our Review Process
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Most Relevant
13
Newest
20
Highest rating
13
Lowest rating

We analyze 66 public reviews for Total Auto Service, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Texting is often the best way to communicate with them, as they are busy and may not answer the phone.

Honest assessments
Fair pricing
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • High-quality repair work
  • Friendly and down-to-earth staff

✗ Areas to Improve

  • Poor communication
  • Long wait times
  • Shop can be disorganized
Frequently Asked Questions
  • Do they offer a warranty?
  • Why is communication so poor?
  • Are they honest about repairs?
User Feedback

Tommy is the most honest mechanic I've met.

They had my car for weeks with no updates.

Great service, very fair price.