1776 Fowler St, Richland, Washington, 99352
Patients appreciate the personalized care and the feeling of being heard by providers like Gabe and Scott Roberts. However, the clinic faces significant criticism regarding administrative efficiency, particularly with billing, communication, and appointment scheduling. Many patients feel the front-end staff is disorganized and unresponsive.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all billing and insurance communications.
✓ What Works Well
✗ Areas to Improve
Providers are spot on
Front desk needs training
Billing is a nightmare