Total Care Roof & Restoration
425 W Capitol Ave, Suite 1236, Little Rock, Arkansas, 72201
Total Care Roof & Restoration has a polarized reputation. Many customers praise the field staff for their professionalism, helpfulness with insurance claims, and quality of work. However, there are serious allegations regarding business practices, including claims of uncompleted work and poor communication. While some clients have had a seamless experience, others have felt abandoned. It is a company where the individual experience seems to depend heavily on the specific representative assigned to the project.
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✓ What Works Well
- Helpful with insurance claims
- Professional and friendly sales staff
- Efficient installation crews
✗ Areas to Improve
- Serious allegations of uncompleted work
- Inconsistent communication
- Concerns about business stability
- Are you still in business?
- How do I get a status update on my project?
- Why was my deposit taken but no work done?
They made the insurance process so easy.
Avoid at all costs, they took my money and disappeared.
Great work, but the office communication is lacking.
- Category Home Services
- City Little Rock
- State Arkansas
- Postcode 72201
- Country United States
