Health & Medical · Dentistry

Total Dental Care of Middle Island - An Affiliate of The Smilist

699 Middle Country Rd, Middle Island, New York, 11953

Google Maps Updated: 14 May 2026
Authenticity Score: 68/100
About

Total Dental Care of Middle Island has a very mixed reputation. While many long-term patients praise the clinical care, especially from Dr. Zatcoff and Dr. Golub, there are frequent and serious complaints about billing errors, poor communication, and a perceived decline in service quality since the practice was acquired. It's a place where you might get great dental work, but you need to be very vigilant about your billing and appointments.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

Keep your own records of all billing and insurance claims, as administrative errors are a common complaint.

Emergency focus
Skilled dentists
Pros & Cons

✓ What Works Well

  • Skilled clinical care
  • Emergency availability
  • Friendly individual staff

✗ Areas to Improve

  • Frequent billing errors
  • Poor administrative communication
  • Perceived decline in service quality
Frequently Asked Questions
  • Are they transparent about billing?
  • How is their communication?
User Feedback

Great dentist, but the billing is a mess.

Good care, but hard to get a hold of.

Used to be great, now it's chaotic.

Location Details
Street: 699 Middle Country Rd
Neighborhood: Middle Island
State: New York
Postcode: 11953
Country: United States
Location
699 Middle Country Rd, Middle Island, NY 11953
Quick Info
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