Total Dentistry
647 N 1st Bank Dr, Palatine, Illinois, 60067
Total Dentistry has a very polarized reputation. Many patients love the friendly staff and the gentle care provided by Dr. Pelak and her team. However, there are significant, recurring complaints about billing errors, aggressive upselling, and poor communication. Some patients have reported serious issues with the quality of work and the cleanliness of the office.
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✓ What Works Well
- Friendly and caring staff
- Gentle care
- Convenient scheduling
✗ Areas to Improve
- Billing errors and disputes
- Aggressive upselling
- Cleanliness concerns
- Is the billing transparent?
- Is the office clean?
The staff is great, but the billing is a nightmare.
Be careful, they might try to upsell you.
The office is not as clean as it should be.
- Category Health & Medical
- City Palatine
- State Illinois
- Postcode 60067
- Country United States
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