Health & Medical · Primary Care

Total Health Primary Care - Allen Twin Creeks

906 W McDermott Dr, Suite A-124, Allen, Texas, 75013

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients generally appreciate the personalized care and the thoroughness of the providers, particularly Kathryn White. The office is described as clean and welcoming. However, there are significant complaints regarding billing transparency and administrative follow-through, with some patients feeling frustrated by double-billing or difficulty resolving account issues.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
19
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Keep detailed records of all payments and insurance explanations of benefits.

High clinical quality
Billing challenges
Pros & Cons

✓ What Works Well

  • Personalized attention
  • Clean and welcoming office
  • Thorough medical care

✗ Areas to Improve

  • Billing transparency issues
  • Administrative follow-through
  • Difficulty resolving account disputes
Frequently Asked Questions
  • Why was I double charged?
  • How do I get my lab results?
User Feedback

I felt like a person, not a transaction.

The billing department is very difficult to work with.

The providers are excellent and very thorough.

Location Details
Street: 906 W McDermott Dr, Suite A-124
Neighborhood: Twin Creeks
City: Allen
State: Texas
Postcode: 75013
Country: United States
Location
906 W McDermott Dr Suite A-124, Allen, TX 75013
Quick Info
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