Total Health Primary Care - Bandera
9234 N Loop 1604 W Access, Suite 112, San Antonio, Texas, 78249
Patients appreciate the modern facility and the efficiency of the medical providers, often noting that the doctors are attentive and easy to talk to. However, the administrative side of the practice is a frequent source of complaints, with reports of rude reception staff, billing errors, and difficulty with scheduling or insurance processing. It is a convenient option for quick care, but the office management often detracts from the experience.
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Double-check your insurance EOB against their billing statements; administrative errors are common here.
✓ What Works Well
- Modern and clean facility
- Attentive and knowledgeable providers
- Convenient walk-in/online scheduling
✗ Areas to Improve
- Rude or dismissive administrative staff
- Billing and insurance processing issues
- Inconsistent appointment management
- Do you accept female patients?
- Why is the billing process so confusing?
The doctor was great, but the front desk ruined it.
Quick and easy visit, very convenient.
Billing department is a nightmare to deal with.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78249
- Country United States
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