Total Health Primary Care - Plano Preston
1921 Preston Rd, Suite B2076, Plano, Texas, 75093
This clinic is often praised for its convenience and friendly, modern environment. Many patients appreciate the quick, no-nonsense approach to primary care. However, there is a recurring theme of frustration regarding billing transparency, insurance verification, and the quality of support staff. Some patients feel the care is rushed or that the staff lacks the necessary experience for certain procedures.
We analyze 79 public reviews for Total Health Primary Care - Plano Preston using our data models and filter out spam to highlight only authentic feedback.
Bring a printed list of your medications and dosages to ensure accuracy during refills.
✓ What Works Well
- Quick and easy appointment scheduling
- Clean and modern facility
- Friendly and approachable providers
✗ Areas to Improve
- Billing and insurance verification issues
- Inconsistent support staff performance
- Reports of upcoding
- Why am I being charged for a level 4 visit?
- Do you have actual physicians on-site?
- How do I get my lab results?
Great for a quick check-up.
Billing department is a headache.
Staff needs better training.
- Category Health & Medical
- Neighborhood Plano
- City Plano
- State Texas
- Postcode 75093
- Country United States
