5016 FM1518, Selma, Texas, 78154
Patients generally praise the medical providers for being knowledgeable, attentive, and compassionate. Many appreciate the holistic approach and the time taken to listen to concerns. However, there are recurring complaints about the front-office staff being rude or dismissive, and some patients report frustration with billing and communication. Despite these administrative issues, the quality of clinical care remains a strong point.
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✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the front desk needs a major attitude adjustment.
Great care, but the administrative side is a headache.
I feel heard and cared for by the providers.