Total Image Salon
2253 Bel Pre Rd, Silver Spring, Maryland, 20906
Clients are deeply divided here. Many loyal customers swear by Sira, praising her braiding skills and professional demeanor, often noting they've been coming for years. However, a significant number of reviewers report poor customer service, including being ignored upon entry and feeling like an inconvenience. There are also complaints about inconsistent results and language barriers that make some clients feel uncomfortable. It seems to be a hit-or-miss experience depending on who you book with.
We analyze 68 public reviews for Total Image Salon using our data models and filter out spam to highlight only authentic feedback.
Always request a specific stylist by name to avoid disappointment.
✓ What Works Well
- Excellent braiding skills
- Reasonable pricing
- Loyal long-term client base
✗ Areas to Improve
- Poor front-desk communication
- Inconsistent service quality
- Unwelcoming atmosphere for some
- Do they specialize in natural hair?
- Is it better to book with a specific stylist?
- Are they open on weekends?
Ask for Sira specifically.
The service can be hit or miss.
Bring a reference photo to ensure you get what you want.
- Category Personal Care
- Neighborhood Silver Spring
- City Silver Spring
- State Maryland
- Postcode 20906
- Country United States
