Personal Care · Nail Salon
Total Nails & Spa
3091 US-20, Elgin, Illinois, 60124
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Updated: 18 May 2026
Authenticity Score: 75/100
About
Total Nails & Spa in Elgin has seen a significant turnaround under new management. Many clients are praising the cleaner, more organized, and welcoming environment. While there are still some lingering complaints about pricing consistency and customer service, the overall sentiment is much more positive than it was in the past.
Our Review Process
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Most Relevant
20
Newest
20
Highest rating
20
Lowest rating
We analyze 80 public reviews for Total Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
85/100
Staff Behavior
75/100
Pro Tip
The salon is under new management, so if you had a bad experience in the past, it might be worth giving them another try.
Under new management
Clean environment
Pros & Cons
✓ What Works Well
- Under new management with better service
- Clean and organized environment
- Friendly and professional staff
✗ Areas to Improve
- Inconsistent pricing
- Some lingering customer service issues
- Occasional quality issues
Frequently Asked Questions
- Is it under new management?
- Are the prices consistent?
- Is it clean?
User Feedback
Much better than before
Anna is fantastic
Great service and clean
Quick Info
- Category Personal Care
- Neighborhood Elgin
- City Elgin
- State Illinois
- Postcode 60124
- Country United States
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