Total Smiles Dentistry
10047 Midlothian Tpke, #100, Richmond, Virginia, 23235
This practice has a very polarized reputation. While some patients report positive, pain-free experiences, there are numerous, serious complaints regarding unprofessionalism, billing transparency, and the quality of care. It is a practice where experiences vary widely, and many patients have expressed significant frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify all costs and insurance coverage before starting any treatment.
✓ What Works Well
- Friendly and welcoming staff
- Efficient and quick service
- Modern technology
✗ Areas to Improve
- Billing and insurance confusion
- Unprofessional and rude staff
- Mixed reviews on procedure quality
- Do you accept my insurance?
- Why was I billed this amount?
- Is the office kid-friendly?
Staff is very kind
Billing is confusing
Mixed results on dental work
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23235
- Country United States
readers daily.