Other · Wine & Spirits
Total Wine & More
46301 Potomac Run Plaza, Sterling, Virginia, 20164
Google Maps
Updated: 20 May 2026
Authenticity Score: 84/100
About
This store is highly regarded for its massive selection and knowledgeable staff. Many customers find the service excellent and appreciate the expert recommendations. However, there are recurring complaints about customer service issues, including profiling and rude behavior, which some shoppers find very off-putting.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
15
Lowest rating
We analyze 65 public reviews for Total Wine & More using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
General Service
75/100
Facilities
85/100
Pro Tip
Ask the staff for recommendations; they are often very knowledgeable and can help you find great value.
Huge selection
Expert advice
Pros & Cons
✓ What Works Well
- Massive selection
- Knowledgeable staff
- Great recommendations
✗ Areas to Improve
- Profiling concerns
- Rude service
- Inconsistent policies
Frequently Asked Questions
- Do they have a specific wine?
- Is the staff helpful?
- Why was I carded?
User Feedback
Best selection in the region.
Staff is hit or miss.
Great expert advice.
Quick Info
- Category Other
- City Sterling
- State Virginia
- Postcode 20164
- Country United States
