933 Brown Chapel Rd, St Cloud, Florida, 34769
The doctors at Tots & Teens are widely loved for their medical expertise and genuine care for children. However, the office administration is a major pain point, with many parents complaining about unreachable phone lines and rude front desk staff. While the clinical experience is excellent, the operational side of the practice is causing many families to look elsewhere.
Try to schedule your follow-up appointments in person before leaving the office to avoid the phone queue.
✓ What Works Well
✗ Areas to Improve
Love the doctors, hate the front desk
Impossible to get a sick visit
Great medical care, terrible service