Tots to Teens Pediatric Dentistry & Orthodontics
8839 Culebra Rd, Suite 108, San Antonio, Texas, 78251
Parents generally love the clinical staff and the way they handle anxious children, often calling the service spot on. However, the administrative side is a major pain point, with many reports of billing errors, insurance confusion, and poor communication. While the dentists themselves are highly regarded, the front desk's lack of professionalism and difficulty in scheduling appointments have left many families frustrated. It is a classic case of great clinical care overshadowed by messy office management.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance status directly with your provider before the visit, as the office's internal billing records may be inconsistent.
✓ What Works Well
- Excellent with anxious children
- Gentle and skilled dentists
- Clean and organized clinical environment
✗ Areas to Improve
- Frequent billing and insurance errors
- Poor administrative communication
- Difficult to schedule or reschedule appointments
- Why was I charged out-of-pocket for covered services?
- How can I reach a human instead of the AI bot?
Clinical staff is wonderful with kids
Billing department is disorganized and frustrating
Scheduling system is currently broken
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78251
- Country United States
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