4000 E Charleston Blvd, Suite A100, Las Vegas, Nevada, 89104
Patients are deeply frustrated by the office staff, citing rude behavior and poor communication. While the physicians receive praise for their medical knowledge, the administrative hurdles, rigid policies, and long wait times overshadow the care. Many feel the practice prioritizes profit over patient well-being. It is a classic case of great doctors trapped in a broken system.
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Skip the phone and show up in person if you need a quick answer, as the staff is notoriously unresponsive to calls.
✓ What Works Well
✗ Areas to Improve
Staff needs a serious attitude adjustment
Physicians are great but the admin is a nightmare
Communication is non-existent