Retail & Malls · Beauty Supply Store

Touch of Beauty

164 W 144th St, Riverdale, Illinois, 60827

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

Touch of Beauty is a polarizing store. Some customers love the massive variety of products and find the staff helpful, while others report significant issues with customer service, pricing transparency, and unprofessional management. Complaints about rude staff and a lack of return policies are common. It seems to be a convenient local option for many, but the experience can be hit-or-miss depending on who is working.

Our Review Process
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Most Relevant
10
Newest
20
Highest rating
18
Lowest rating

We analyze 68 public reviews for Touch of Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 50/100
Pro Tip

Always double-check the price at the register against the shelf price.

Inventory: Extensive
Customer Service: Inconsistent
Pros & Cons

✓ What Works Well

  • Huge variety of products
  • Convenient local location
  • Well-stocked inventory

✗ Areas to Improve

  • Rude and unprofessional staff
  • Pricing discrepancies
  • No return/exchange policy
Frequently Asked Questions
  • Do they have a return policy?
  • Why is the price different at the register?
  • Is the staff helpful?
User Feedback

Check your receipt before leaving.

Some staff are very sweet, others are very rude.

Great for finding specific hair supplies.