Town & Country Auto Parts
3127 S Wagner Rd, Ann Arbor, Michigan, 48103
Town & Country Auto Parts is a polarizing business. Long-time customers swear by their honesty, fair pricing, and helpfulness, often citing them as a go-to for hard-to-find parts. However, there is a significant number of negative reviews regarding poor communication, refusal to honor quotes, and issues with part quality or returns. It seems to be a place where you can get a great deal if you know what you're doing, but the customer service experience can be very inconsistent.
We analyze 76 public reviews for Town & Country Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Always inspect the part thoroughly before leaving the premises, as returns can be difficult.
✓ What Works Well
- Great prices on used parts
- Helpful for hard-to-find items
- Family-owned feel
✗ Areas to Improve
- Inconsistent customer service
- Issues with returns and refunds
- Communication breakdowns
- Do they have parts for my car?
- Can I return a part if it doesn't fit?
- Do they buy junk cars?
Great deals if you're lucky.
Be careful with their return policy.
Hit or miss service.
- Category Automobile
- Neighborhood Ann Arbor
- City Ann Arbor
- State Michigan
- Postcode 48103
- Country United States
