Town Dental Group
6820 Matthews-Mint Hill Rd, STE 204, Mint Hill, North Carolina, 28227
Town Dental Group is praised for its friendly staff and Dr. Henderson's clinical skill, especially with patients who have dental anxiety. Many patients appreciate the thorough explanations and the family-like atmosphere. However, there is a recurring theme of frustration regarding billing disputes and administrative communication, with some patients feeling that the office is overly focused on upselling or rigid about insurance policies.
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✓ What Works Well
- Excellent clinical care
- Great for dental anxiety
- Friendly and warm staff
✗ Areas to Improve
- Billing and insurance disputes
- Scheduling inconsistencies
- Perceived upselling of services
- Why am I being charged a deductible again?
- Do you offer payment plans for braces?
Dr. Henderson is a gem, really put me at ease.
Billing is a bit of a mess, keep your own records.
Staff is super kind, but the scheduling can be tricky.
- Category Health & Medical
- City Mint Hill
- State North Carolina
- Postcode 28227
- Country United States
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