Town Line Auto
Automobile · Collision & Auto Repair

Town Line Auto

6501 NY-32, Greenville, New York, 12083

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Town Line Auto is a highly respected shop in Greenville, especially for collision repair. Customers rave about the seamless insurance process and the quality of body work, often noting that their cars look brand new afterward. Tracy and the front desk staff receive frequent shout-outs for their exceptional communication and kindness. While there are a few isolated complaints about inspection wait times, the general consensus is that they are a top-tier, reliable shop.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
15
Lowest rating

We analyze 74 public reviews for Town Line Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 89/100
Transparency 84/100
Pro Tip

Ask for Tracy if you are dealing with an insurance claim; she is widely praised for making the process painless.

Full-service collision and mechanical
Enterprise rental coordination on-site
Pros & Cons

✓ What Works Well

  • Excellent collision and body work
  • Seamless insurance coordination
  • Friendly and communicative staff

✗ Areas to Improve

  • Occasional long wait times for inspections
  • Some reports of poor communication on estimates
  • Busy shop can lead to scheduling delays
Frequently Asked Questions
  • Do you work with all insurance companies?
  • Can you provide a rental car during repairs?
  • Do you use OEM parts for body work?
User Feedback

Tracy is a lifesaver with paperwork.

My car looks like it just came off the showroom floor.

They treat you like family.