Personal Care · Nail Salon
Townhouse Nail Salon, Beverly Hills
9532 S Santa Monica Blvd, Beverly Hills, California, 90210
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Townhouse is a very trendy, high-end salon with a beautiful aesthetic. While many clients love the luxury experience and the quality of the work, there are significant complaints about poor customer service, forced gratuity, and inconsistent treatment. It's a place that prioritizes style over substance for some.
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We analyze 76 public reviews for Townhouse Nail Salon, Beverly Hills using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
85/100
Staff Behavior
60/100
Pro Tip
Be aware of the forced gratuity policy before booking.
Luxurious
Appointment recommended
Pros & Cons
✓ What Works Well
- Beautiful aesthetic
- High-end experience
- Good quality
✗ Areas to Improve
- Poor customer service
- Forced gratuity
- Inconsistent treatment
Frequently Asked Questions
- Is it clean?
- Do they take walk-ins?
- Are they expensive?
User Feedback
Hit or miss
Needs better management
Check tools before service
Quick Info
- Category Personal Care
- Neighborhood Beverly Hills
- City Beverly Hills
- State California
- Postcode 90210
- Country United States
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