Automobile · Car Dealership and Service

Toyota Pasadena

3600 E Foothill Blvd, Pasadena, California, 91107

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Toyota Pasadena is generally well-regarded for its professional and helpful staff. Many customers have had great experiences with sales and service, noting that the process is smooth and stress-free. However, there are some negative reviews regarding communication, long wait times, and aggressive upselling in the service department. It's a large dealership, so experiences can vary.

Our Review Process
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Highest rating
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We analyze 77 public reviews for Toyota Pasadena using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 78/100
Pro Tip

Get everything in writing and double-check all paperwork before signing.

Full-service dealership
Insurance claim assistance
Pros & Cons

✓ What Works Well

  • Professional and helpful staff
  • Smooth and stress-free sales process
  • Good selection of vehicles

✗ Areas to Improve

  • Long wait times for service
  • Aggressive upselling in service
  • Inconsistent communication
Frequently Asked Questions
  • Do I need an appointment for service?
  • Are they honest about repair needs?
  • Do they offer loaner cars?
User Feedback

Great experience, no pressure.

Service department is a nightmare.

They lied about the price and interest rate.